Privacy Policy

1. Introduction

Local Unveil respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices you have when you visit our website or use our services. It applies to all visitors, registered users, and business owners who use Local Unveil. By accessing or using our platform, you agree to the practices described in this policy. If you do not agree, please do not use our website or services.

2. Information We Collect

We collect information in different ways depending on how you use Local Unveil. The types of information we may collect include:

i. Account Information: Your name, email address, phone number, and password when you register for an account or sign in to our platform.
ii. Business Listing Information: Business name, category, address, phone number, website, email, opening hours, description, logos, photographs, and any other details you submit when creating or claiming a listing.
iii. Verification Documents: If you claim an existing business, we may ask for documents that prove ownership or authorization, such as a business registration certificate or an official letter.
iv. Reviews & User Content: Ratings, reviews, comments, and any other content you post on Local Unveil.
v. Communication Data: Messages, inquiries, complaints, and copyright notices you send to us through our Contact Us page or by email.
vi. Technical Information: IP address, browser type and version, device type, operating system, referring pages, pages visited, and the date and time of your visit, collected automatically when you use the site.

3. How We Use Your Information

We use the information we collect for legitimate business purposes, including to:

i. Create, manage, and secure your account and business listings.
ii. Display business information and reviews so that users can find trusted local businesses and service providers.
iii. Verify business ownership and resolve disputes between multiple claimants of the same listing.
iv. Respond to your questions, support requests, and legal or copyright-related notices.
v. Detect and prevent fraud, fake reviews, spam, impersonation, and listings that violate our Terms of Use.
vi. Analyze how visitors use our website so that we can improve its design, speed, and features.
vii. Send important service updates, and promotional messages where you have chosen to receive them.

4. Public Information

Local Unveil is a public business directory. Information you add to a business listing, including the business name, address, contact details, images, and reviews, will be visible to all visitors and may also be indexed by search engines such as Google. Reviews you post may display your name or username. Please do not include personal, private, or confidential information in your listing or reviews unless you are comfortable with it being publicly available. Once content is indexed by search engines, we cannot control how third parties copy or store it.

5. Cookies & Tracking Technologies

Local Unveil uses cookies and similar technologies to keep you logged in, remember your preferences, improve site performance, and understand how visitors interact with our pages. Cookies are small text files stored on your device by your browser. You can delete or block cookies at any time through your browser settings. However, disabling cookies may prevent some parts of the website, such as login and account features, from working correctly.

6. Sharing of Information

We do not sell your personal information to third parties. We may share your information only in the following limited situations:

i. Service Providers: Trusted third parties who help us operate the platform, such as hosting companies, analytics providers, and email delivery services. They may only use your information to perform services for us.
ii. Legal Requirements: When required by law, court order, or government authority, or when necessary to protect the rights, safety, and property of Local Unveil, its users, or the public.
iii. Law Enforcement: In cases involving serious violations such as human trafficking, fraud, or other illegal activity, we may report information to the relevant authorities.
iv. Business Transfers: If Local Unveil is involved in a merger, acquisition, or sale of assets, your information may be transferred to the new owner, who will be required to honor this policy.

7. Free Service

Local Unveil is currently free to use. We do not collect any payments or financial information from visitors or business owners, and we never ask for card numbers, bank details, or mobile wallet credentials. If we introduce paid features in the future, we will update this Privacy Policy and our Terms of Use before collecting any payment information.

8. Data Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, misuse, disclosure, or alteration. These measures include secure servers, restricted internal access, and password protection for accounts. However, no method of transmission over the internet or method of electronic storage is completely secure, so we cannot guarantee absolute security. You are also responsible for keeping your login details confidential and for using a strong, unique password.

9. Data Retention

We keep your information for as long as your account is active or as needed to provide our services. We may also retain certain information to comply with legal obligations, resolve disputes, prevent fraud, and enforce our Terms & Conditions, including keeping a record of your acceptance of them. When you delete your account or business listing, we will remove or anonymize your personal data within a reasonable period, unless the law requires us to keep it for longer.

10. Your Rights & Choices

You have control over your personal information. You may:

i. Access, update, or correct your account and listing details at any time.
ii. Request deletion of your account, listing, or personal data.
iii. Opt out of promotional emails by using the unsubscribe link or by contacting us.
iv. Request removal of a review or content that you believe contains your private information.

11. Children's Privacy

Local Unveil is not intended for children under the age of 13, and we do not knowingly collect personal information from them. If you are a parent or guardian and believe that your child has provided us with personal data, please contact us and we will delete that information promptly.

12. Third-Party Links

Our website may contain links to external websites, including business websites, maps, and social media pages. These sites are not owned or controlled by Local Unveil, and we are not responsible for their content, security, or privacy practices. We encourage you to read the privacy policy of every website you visit.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal requirements. Any updates will be posted on this page. Your continued use of Local Unveil after changes are published means that you accept the updated policy, so we recommend reviewing this page regularly.

14. Contact Us

If you have any questions, concerns, or requests about this Privacy Policy or how your data is handled, please contact us through our Contact Us page. We will review your message and respond as soon as possible.

Privacy & Policy